Shipping Policy

Shipping Policy

At ScapeNation, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or interact with our services.

By using our website, you consent to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect information from you in the following ways:

a. Information You Provide Directly

When you:

  • Place an order

  • Create an account

  • Subscribe to our newsletter

  • Contact us through forms or email

We may collect:

  • Name

  • Email address

  • Billing and delivery address

  • Phone number

  • Payment details (processed securely via Shopify or third-party providers)

b. Information Collected Automatically

When you browse our store, we automatically receive your:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and time spent on the site

This helps us improve our website’s functionality, performance, and security.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide delivery updates and order confirmations

  • Communicate with you about products or promotions (with your consent)

  • Improve our website and services

  • Comply with legal and tax obligations

3. How We Share Your Information

We respect your privacy — we never sell your personal information.
However, we may share data with trusted third parties who help us operate our business, such as:

  • Shopify (our ecommerce platform)

  • Payment processors (for secure transactions)

  • Delivery partners (to ship your orders)

  • Analytics tools (to help us understand site performance)

All third parties are required to keep your information secure and use it only for the intended purpose.

4. Data Retention

We keep your personal information only as long as necessary to:

  • Complete transactions

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

When no longer needed, your data will be securely deleted.

5. Cookies

Our website uses cookies to improve your browsing experience and track site activity.
Cookies help us remember your preferences, save your cart, and measure performance.
You can choose to disable cookies through your browser settings, but some parts of the site may not function properly without them.

6. Security of Your Information

We use industry-standard security measures to protect your data, including encryption and secure socket layer (SSL) technology.
While we take all reasonable precautions, no method of transmission over the Internet is 100% secure. You share information at your own risk.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of any inaccurate information

  • Request deletion of your data (where legally applicable)

  • Withdraw consent for marketing communications

To exercise these rights, contact us at lee.church79@gmail.com.

8. Third-Party Links

Our site may include links to third-party websites.
We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date.
Your continued use of our website means you accept those changes.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 lee.church79@gmail.com