Term Of Services
Welcome to ScapeNation. This website is operated by ScapeNation (“we”, “us”, or “our”). Throughout the site, the terms “we”, “us”, and “our” refer to ScapeNation. By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein.
These Terms apply to all users of the site, including browsers, customers, vendors, and merchants. Please read these Terms carefully before using our site. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission.
2. Products and Services
We supply topsoil, turf, compost, and other garden and landscaping materials across the UK.
All descriptions of products, pricing, and availability are subject to change without notice. We make every effort to display the colors, textures, and details of our products accurately, but natural variations may occur.
We reserve the right to discontinue any product at any time or limit quantities as needed.
3. Orders and Payments
By placing an order with ScapeNation, you confirm that all information provided is true and accurate.
All payments must be made in full at the time of purchase through our secure checkout.
Prices displayed include VAT and delivery to most UK areas, unless otherwise stated.
We reserve the right to refuse or cancel any order if fraud or unauthorized transactions are suspected.
4. Delivery
We offer nationwide delivery across the UK. Delivery times may vary depending on your location and order size.
While we aim to deliver within the estimated timeframes, delays may occur due to weather, transport issues, or supplier factors beyond our control.
Customers must ensure safe and reasonable access for delivery vehicles. If access is restricted or unsafe, the delivery may be rescheduled or canceled, and additional charges may apply.
5. Returns and Refunds
Due to the nature of our products (soil, turf, compost, and aggregates), we can only accept returns for items that are damaged, defective, or incorrect upon delivery.
If you receive damaged or incorrect goods, please contact us within 48 hours of receiving your order with photos and order details.
Once verified, we will arrange for a replacement or refund where appropriate.
6. Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate information for all orders.
You are responsible for maintaining the confidentiality of your account and password.
We are not responsible for any loss or damage caused by failure to protect your login credentials.
7. Intellectual Property
All content on this website, including text, images, logos, and product descriptions, is the property of ScapeNation and protected by copyright laws.
No part of this site may be copied, reproduced, or redistributed without our written consent.
8. Limitation of Liability
To the fullest extent permitted by law, ScapeNation shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
Our total liability for any claim shall not exceed the amount you paid for the product in question.
9. Changes to the Terms of Service
We reserve the right to update or modify these Terms of Service at any time.
Changes will take effect immediately upon posting to the website. It is your responsibility to review this page periodically for updates.
10. Governing Law
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of England and Wales.
11. Contact Information
Questions about the Terms of Service should be sent to:
📧 lee.church79@gmail.com