Privacy Policy

Privacy Policy

Welcome to ScapeNation.
Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to process orders efficiently and improve your experience.

a. Information You Provide

When you make a purchase, create an account, or contact us, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via Shopify’s encrypted system)

b. Automatically Collected Information

When you visit our website, we automatically receive:

  • Your IP address

  • Browser type and version

  • Device type (mobile, tablet, or desktop)

  • Pages you visit and time spent on the site

This helps us improve performance and understand user behavior.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your orders

  • To communicate with you about your purchase or inquiries

  • To improve our website, products, and services

  • To send promotional offers (if you have opted in)

  • To comply with tax, legal, and regulatory requirements

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal data.
However, we may share limited information with trusted third-party partners who help us run our business, such as:

  • Shopify – our ecommerce platform and payment processor

  • Delivery partners – to fulfill and deliver your orders

  • Analytics providers – to improve our site and marketing

These third parties are required to keep your information secure and only use it for the purpose of providing their services to us.

4. Data Retention

We retain your data only as long as necessary to:

  • Complete your orders

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

After that, your personal information is securely deleted.

5. Cookies

Our website uses cookies to enhance your browsing experience.
Cookies help us:

  • Remember your preferences and items in your cart

  • Understand how visitors use our site

  • Provide a smoother, personalized experience

You can disable cookies through your browser settings, but this may affect website functionality.

6. Security

We use industry-standard security measures to protect your data, including SSL encryption and secure payment gateways.
While we take all necessary precautions, no online system is completely secure. You share information at your own risk.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate data

  • Request deletion of your data (where legally permitted)

  • Withdraw consent for marketing communications at any time

To exercise your rights, please contact us at lee.church79@gmail.com.

8. Third-Party Services

Our site may link to third-party websites. We are not responsible for their privacy practices or content.
We recommend reading the privacy policies of any external websites you visit.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the date of the last update.
By continuing to use our site after changes are posted, you agree to the updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
📧 lee.church79@gmail.com